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     QuickMow, Brisbanes biggest lawn mowing service, provides lawn mowing and gardening services to all Brisbane North West suburbs (We Mow Lawns and we also make it easy)

 

Terms and Conditions

Last updated: 19th Jan 2008

Welcome to QuickMow .

Terms of Service

Thank you for requesting services from Quickmow (ABN: 81695116096) (the “Contractor”). We appreciate the opportunity to work with you – and we will do our best to make sure you are happy and stick with us for years to come! Please be sure to read this whole page and accept as our Terms of Service are deemed accepted upon making any internet order. These terms of service include our ‘services’ and also what we need from you to keep things running smoothly. These are subject to change without notice.

General Disclaimer

This website has been compiled on the basis of general information current at the time of publication. Changes in circumstances after publication may affect the completeness or accuracy of this information. To the maximum extent permitted by law, we disclaim all liability for any errors or omissions contained in this information or any failure to update or correct this information. It is your responsibility to assess and verify the accuracy, completeness, currency and reliability of the information on this website, and to seek professional advice where necessary.
Nothing contained on this website is to be interpreted as a recommendation to use any product, process or formulation or any information on this website in a manner which infringes the intellectual property rights of any person, company or entity. We make no representations or warranties that use of the information on this website will not infringe such intellectual property rights.
We make no representation that the products and/or services displayed on this website are currently available or that their specifications are current and complete. Display of any product does not constitute an offer or undertaking by us.
We make this website and its contents available on an as-is basis. We make no representations or warranties of any kind with respect to this website or its contents. To the maximum extent permitted by law, we disclaim any such representations or warranties as to the security, completeness, accuracy, merchantability or fitness for purpose of this website, including without limitation the information on this website, products referred to on this website and any email correspondence between you and us.
Nothing contained on this website amounts to an invitation to deal in shares or other securities of any entity related to us, including Contractor.

Intellectual Property Statement
Unless otherwise indicated, all copyright and other intellectual property rights in the website design, text, images, graphics, data, information, logos, and other materials on this website, including the selection and arrangement thereof, and all software relating to this website, belongs to or is licensed by Quickmow. This copyright is protected by Australian and international copyright laws. All trade marks, service marks, trade names, branding and get-up (trade dress) on this website belong to Quickmow, its related entities or its licensors. Quickmow, its related entities or its licensors do not give you any license or right to use them.
Subject to the following paragraph, no material from this website may be copied, reproduced, distributed, modified, uploaded, transmitted, reused, re-posted, published or framed within another website without our prior written permission.
We grant you permission to download a copy of the material on this website in the usual course of operating your web browser, for your personal non-commercial use. You may also print hard copies of the material on this website, provided you retain all copyright and other proprietary notices on that material.

Limitation of Liability
The use or reliance on the information on this website is at your own risk. Quickmow, its related entities, its directors, employees, shareholders, agents and other representatives will not, under any circumstances, be liable for any injury, loss, damage, claims, expenses, or liabilities whatsoever arising out of or related to the use, or inability to use, the information on this website or provided through this website by email. This limitation of liability includes, but is not limited to, compensatory, punitive, direct, incidental, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and third party claims.
To the maximum extent permitted by law, Quickmow does not accept any responsibility to maintain the material and services made available on this web site or to supply any corrections, updates, or releases in connection therewith. Any material on this website is subject to change without notice.
Nothing in these terms operates to limit or exclude liability that cannot by law be limited or excluded. If you are a consumer for the purposes of applicable State or Federal law in Australia, with the consequence that certain guarantees and certain rights and remedies are conferred on you which cannot be excluded, restricted or modified, then to the maximum extent permitted by law, our liability to you is limited at our option to: (a) in the case of goods: (i) replacement of the goods or the supply of equivalent goods; (ii) repair of the goods; (iii) payment of the cost of replacing the goods or of acquiring equivalent goods; or (iv) payment of the cost of having the goods repaired; and (b) in the case of services: (i) resupply of the services; or (ii) payment of the cost of resupplying the services.

Privacy Policy
When you use this website our hosting platforms or Internet Service Provider (ISP) may make a record of your visit and log your IP or server address, your domain name, the date, time and duration of your visit, the pages and documents you accessed, the previous site you had accessed (ie, the referring url) and the type of browser you are using. This information is collected for statistical purposes only, and we will not make any attempt to identify users according to their browsing activity. It is also possible that your ISP is logging your activity while you visit our site. This is beyond the control of Quickmow.
While you are visiting our site we may use cookies to facilitate a more personalized web browsing experience. You may disable cookies in your web browser’s settings. Except where you volunteer personal or business information, we will not procure information about you via any alternative means while you visit our site. While we employ advanced data encryption technology when interfacing with its customers, suppliers and other partners, users should be aware that there is an inherent risk in transmitting any data electronically. This risk is inherent in all Internet dealings.
Any personal information sent to this website is subject to our Privacy Policy and privacy laws. If you do supply personal information, we are required to comply with our Privacy Policy and relevant privacy laws when we collect and use such information.

Unsolicited Materials and Ideas
It is our policy not to accept information from third parties which is confidential or proprietary. If you wish to retain the confidentiality of your information, do not submit it to us via email or otherwise.
Any non-personal information you submit to us will become our property, and we may use it for any purpose and in any way, including but not limited to, reproduction, disclosure, transmission, publication, and broadcasting or otherwise, without any obligation to reference or compensate you.
We are free to use any unsolicited ideas, artwork, inventions, developments, suggestions or concepts contained in any communication sent to this website by you for any purposes (including but not limited to the developing, manufacturing, advertising and marketing of products), without any obligation to reference or compensate you.
This will apply even if your material includes a statement contrary to these terms of use.
Indemnity
You agree to indemnify QuickMow, its related entities, its directors, employees, shareholders, agents and other persons involved in the creation of this website for all damages, losses, penalties, fines, expenses and costs (including legal costs) which arise out of or relate to your use of this website, any information that you provide to QuickMow via this website or any damage that you may cause to this website. This indemnification includes, without limitation, liability relating to copyright infringement, defamation, invasion of privacy, trade mark infringement and breaches of the Australian Consumer Law.

Jurisdiction
If a dispute arises regarding these terms of use, the laws of the State of Victoria, Australia, will apply. In relation to any such dispute, you agree to submit to the non-exclusive jurisdiction of the courts of the State of Victoria, Australia, and the courts of appeal from them, and waive any rights that you may have to challenge the appropriateness of that forum.
If you access this website in a jurisdiction other than Victoria, Australia, you are responsible for compliance with the laws of that jurisdiction, to the extent that they apply.
If the information on this website is translated into or presented in languages other than English, the English version of that information will be authoritative in relation to any disputes regarding its interpretation.

Updates to Terms
We reserve the right to make any changes and corrections to these terms at any time.
If any provision of these terms is held void, unenforceable or illegal, that provision will be severed, and the remaining provisions will have full force and effect.

Unsolicited Materials and Ideas
It is our policy not to accept information from third parties which is confidential or proprietary. If you wish to retain the confidentiality of your information, do not submit it to us via email or otherwise.
Any non-personal information you submit to us will become our property, and we may use it for any purpose and in any way, including but not limited to, reproduction, disclosure, transmission, publication, and broadcasting or otherwise, without any obligation to reference or compensate you.
We are free to use any unsolicited ideas, artwork, inventions, developments, suggestions or concepts contained in any communication sent to this website by you for any purposes (including but not limited to the developing, manufacturing, advertising and marketing of products), without any obligation to reference or compensate you.
This will apply even if your material includes a statement contrary to these terms of use.

Indemnity
You agree to indemnify Quickmow, its related entities, its directors, employees, shareholders, agents and other persons involved in the creation of this website for all damages, losses, penalties, fines, expenses and costs (including legal costs) which arise out of or relate to your use of this website, any information that you provide to Quickmow via this website or any damage that you may cause to this website. This indemnification includes, without limitation, liability relating to copyright infringement, defamation, invasion of privacy, trade mark infringement and breaches of the Australian Consumer Law.

Jurisdiction
If a dispute arises regarding these terms of use, the laws of the State of Queensland, Australia, will apply. In relation to any such dispute, you agree to submit to the non-exclusive jurisdiction of the courts of the State of Queensland, Australia, and the courts of appeal from them, and waive any rights that you may have to challenge the appropriateness of that forum.
If you access this website in a jurisdiction other than Queensland, Australia, you are responsible for compliance with the laws of that jurisdiction, to the extent that they apply.
If the information on this website is translated into or presented in languages other than English, the English version of that information will be authoritative in relation to any disputes regarding its interpretation.

What You Can Expect From Us.

Reliability, Professionalism & Communication

  • We provide lawn mowing and gardening services via the internet on our website (www.quickmow.com.au) as well as via telephone (07) 3067 7005; or through social media or instant messenger/chat through our website or any other appropriate means of communication.
  • We facilitate bookings between you, the customer, and our “Providers” who provide you with the quality lawn maintenance you expect.
  • Please note, however, that our involvement is limited to taking your order and making any suggestions, retaining the services of an appropriate Provider, collecting monies from you, the customer, and the handling of customer service related issues.

Obligations of the Contractor

At this point, we are still able to work on a “gentlemen’s agreement” with no written contract. Instead we operate on one simple objective - "booking services simple and easy" - so I am sure you will be impressed with the service, that’s why we have our 100% satisfied promise.

  • With that being said, we will provide reliable, quality service at a fair price, and we request payment on the day of service. For large jobs, we may ask for a deposit.
  • We ask that you let us know if you are unhappy with us for any reason so that we may make efforts to fix any issues. Of course, if you’re happy, we’d love to hear that, too! We strive every day to be better and provide service that will keep you with us!
  • If you’re happy with our services, please share a review or recommendation for us! Thank you! 

Obligations of the Client

  1. The Client need not be present during service calls and hereby grants permission to the Contractor and shall facilitate entry to access the property on scheduled or otherwise agreed service days during the hours of 8am to 6pm.
  2. The Client shall be responsible for the removal of any objects e.g. toys, furniture, pet waste, rubbish etc. that will hinder the Contractor in performing under this agreement.
  3. The Client shall keep all pets secured inside a building or fenced area and shall keep people away from the Contractor's area of work for the safety of all parties concerned whilst the Contractor is performing services.
  4. The Client shall notify the Contractor in writing of any plants that are particularly rare or are a collector's item and their approximate replacement costs. The Contractor reserves the right not to perform any services in close proximity to such plants.
  5. The Client shall be responsible for the day-to-day care of the lawn where such care is not detailed and/or specified on the Lawn Mowing Schedule.

 

Obligations of the Provider

1. The Provider agrees and accepts that the Provider shall:
(a) Follow the regulations set forth by Quickmow;
(b) Maintain a valid Business license at all relevant times;
(c) Ensure Quickmow is able to contact you at all times and is in possession of your ABN;
(d) Provide the Customer with services on the terms set out in the Provider Terms and Condition absent other arrangements with the Customer;
(f) Only use Quickmow for its intended purpose as set out in this Agreement.

2. The Provider warrants and accepts that:
(a) The Provider uses Quickmow at its own risk;
(b) The Provider employs only those individuals with the skills and expertise that allow them to perform top quality work as set forth in the Provider Terms;
(c) The Provider indemnifies Quickmow for any and all claims made as result of negligent, careless or reckless work performed by The Provider;
(d) The Provider must at all times carry liability insurance sufficient to cover any damages caused by the conduct of any of The Provider, its agents, employees, contractors, or associates on the Customer’s Property or in any other locale while under the employ of Quickmow This shall include both public liability and products liability insurance and an amount of coverage must be taken out in an amount that a reasonable provider in like situations would have taken out for coverage.

3. Fees and Payment
(a) In consideration for providing the Quickmow Platform, the Company will deduct and retain its’ portion of the payment from the Customer Fee, and forward the balance owed to the Provider  within ten (10) business days of the completion of the Services.
(b) Notwithstanding any other provision of this Agreement, payment of the Provider Fee will only be made to the Provider if the Provider has fulfilled all of its obligations under these Terms and Conditions, otherwise the Provider Fee may be forfeited by the Provider. Provider’s are to be paid weekly on Friday.
(c) The Provider authorizes Quickmow to provide its nominated bank account details to a third party payment services provider, in order to facilitate the transfer and invoicing of the Provider Fee.
(d) The Company is under no obligation to pay a Provider Fee if it is not in receipt of the Customer Fee.

4. Cancelled Booking
(a) A Customer may cancel a Booking by providing Quickmow with no less than twenty-four (24) hours notice prior to the scheduled time for the Booking.
(b) The Fee for a cancelled Booking will be fully refunded to the Customer and the Provider will not be entitled to the Provider Fee or any other payment in respect of such cancelled Booking.
(c) A cancellation made otherwise than in accordance with clause (a) will not be eligible for a refund.

  • All garden work conducted by the Contractor is subject to weather permitting and any or all of the Contractor’s prior commitments for that day. The Client shall provide a safe working area with no debry present at the time of work being carried out by the Contractor.

 
Payments

  • We keep your credit card on file and process your payment on the day of each service (or within 36 hours). Please click on the link below to download the authorization form and return it to us prior to your first service. Or, if you’d prefer, you may request we call you for the information.
  • Credit card payments can easily be made

Scheduling

  • We do not normally schedule work on weekends or holidays – but we understand that inclement weather can make things difficult to stay on schedule – and therefore, we may have to work on said days. We will do our best to take care of you under all circumstances.
  • If a request is not received, and the work has already been completed or we can’t complete the work due to obstruction, we will need to charge a $30 service fee for time/labor. (We hope you understand that we still need to pay our crew and expenses to get there.)

What We Need From You

  • Please have all miscellaneous items, including trash, flags, toys and doggy piles picked up from the lawn the night before or morning of your scheduled service day. We start at 8am, so the night before is usually best.
  • Be sure to give us enough notice (a week is preferred) to get you on our schedule for initial service. If grass is overgrown and extra work and time is required, there is a strong possibility it will cost a lot more for that initial service, or that we won’t be able to fit your service into our schedule. Also, keep in mind, cutting too much off at one time can leave the lawn looking sloppy, as well as cause damage to the lawn – therefore, regular maintenance is always recommended. General rule of thumb for best results is to keep it maintained – not cutting more than 1/3 off the blades each time – and we do our best to follow this practice.
  • If there’s a locked gate, be sure to give us a key or code – or have it unlocked on your day of service.

Thank you! We are so excited to be working with you!

 

 

 


The service providers that register with QuickMow have represented that they are professionals with expertise and experience in their respective industry however no guarantee or promise is given by QuickMow that the person will be currently licensed, registered, or insured. QuickMow does not review the information or content provided by the service providers for accuracy, nor does QuickMow warrant the accuracy of the information or content provided to you by the service providers.
By booking our services, whether via this web site or other, you agree that QuickMow will not be held responsible and is not liable for any damage or injury caused by us or our equipement when using our onsite lawn mowing and gardening services.

 

 

OVERDUE ACCOUNTS

QuickMow reserves the right to recover all overdue accounts by the use of third party Credit Services.

- All accounts are passed on to our agency after the 30 day overdue reminder notifications (eMail/Text Message)

- All associated costs in recovering overdue accounts are added to the original invoice (including Skip Trace fee) as per our terms and conditions.

- This action may affect your personal credit rating

 

Refund Policy

If for any reason the services provided by QuickMow have been unsatisfactory, please contact us immediately so we can assess and resolve if required.
Once payment has been made for the services provided, there is no refunds provided (unless under exceptions decided by QuickMow), any refund payment approved will be made by Bank Transfer only into your nominated account within 30 days of approval..

 

 

 

 

 

 

 

 

TERMS AND CONDITIONS OF SERVICE PROVIDERS

  1. GENERAL PROVISIONS

 

  1. “Service Provider” refers to those contractors, subcontractors, independent contractors and each and every agent thereto that provides lawn mowing services at the request of Quickmow. Acceptance of a job from Quickmow operates as acceptance by the Service Provider of the terms herein as well as the those outlined in the Terms and Conditions.
  2. Upon entry into a contract with Quickmow, Provider warrants and represents that all under employed individuals are properly trained in the work they are to perform. This means that they have the skills, qualifications and capabilities necessary to perform work with the high level of skill expected of all work performed by or on behalf of Quickmow and its subsidiaries, agents, employees and contractors.
  3. Provider agrees to fully indemnify and hold harmless Quickmow should any claims made by the customer or any other third party as a result of any action on the part of Provider or any individual under the employ of Provider, without limitation.
  4. Provider agrees to carry public liability and products liability insurance in an amount sufficient to cover any potential damages that could possibly be caused by Provider and/or any individual under Provider’s employ.
  5. Provider is responsible for all insurances for which it is required to carry by operation of law. Quickmow does not carry insurance sufficient to cover Provider under any circumstances. Acceptance of  this Provider Agreement and the Terms and Conditions of Quickmow operate as acceptance of all terms herein.
  6. At all relevant times in which Provider is operating under an agreement with Quickmow, Provider shall maintain a valid ABN. Said ABN shall be provided to Quickmow prior to performing any work on behalf of Quickmow, and should any changes be made to the number or its’ status for any reason whatsoever, Provider agrees to immediately notify Quickmow of the same.
  1. BOOKING
  2. Provider agrees that, upon accepting a job from Quickmow, that work will begin no later than the time agreed upon by Quickmow and the customer. Quickmow will provide ample notice so that Provider can begin work in a timely manner.
  3. Provider will provide quality work that will satisfy Australian Consumer Laws in all manners and respects. Any failure to perform work up to these standards is solely the responsibility of the Provider.
  4. Payment by the Customer will be accepted by Quickmow, then paid to the Provider on a weekly basis each Friday. At no time is Provider to accept direct payment from the Customer.
  5. Should the customer file a complaint with Quickmow, that complaint shall be handled by the Provider. Provider will not receive payment for the job unless and until the complaint is handled by the Provider in a manner acceptable to the Customer and in accordance with the quality standards of Quickmow.
  6. Provider shall have no claim against Quickmow for nonpayment due to Customer complaint. All claims for nonpayment shall be handled directly between the Provider and the Customer.
  7. From time to time the Customer will cancel work. So long as that cancellation is made more than 24 hours prior to the scheduled work as provided for in the Terms and Conditions, that cancellation shall be honored. If any fee was collected up front from the Customer, it shall be refunded. Any fee originally owed to the Provider from the refunded amount will no longer be owed to the Provider.

 

 

 

 

 

 

 

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